(AGENPARL) - Roma, 16 Marzo 2023(AGENPARL) – PARIS gio 16 marzo 2023
Entity
Amundi, the leading European asset manager, ranking among the top 10 global players [1], offers its 100 million clients – retail, institutional and corporate – a complete range of savings and investment solutions in active and passive management, in traditional or real assets.
With its six international investment hubs [2], financial and extra-financial research capabilities and long-standing commitment to responsible investment, Amundi is a key player in the asset management landscape.
Amundi clients benefit from the expertise and advice of 5,300 employees in 35 countries. A subsidiary of the Crédit Agricole group and listed on the stock exchange, Amundi currently manages more than €2.0 trillion of assets [3].
Amundi, a trusted partner, working every day in the interest of its clients and society
[1] Source: IPE “Top 500 Asset Managers” published in June 2022, based on assets under management as at 31/12/2021
[2] Boston, Dublin, London, Milan, Paris and Tokyo
[3] Amundi data including Lyxor as at 31/03/2022
Reference
2023-75737
Publication date
16/03/2023
Who we are looking for
We are looking for a German speaking, customer focused Client Services representative.
Why this role is important to us
Retail Client Services is to provide service to unit holders invested in Amundi funds with direct accounts at the Transfer Agents of the funds in Luxemburg and USA and their service partners primarily in German-speaking markets.
What you will be responsible for
- Service incoming queries/inquiries from investors, financial advisors and distributors received by phone, fax, e-mail etc.
- Effectively with internal departments and third party service providers in Luxemburg, USA, Ireland to ensure excellent customer service and prompt query resolution (Irish domiciled funds).
- Ensure all written/ e-mail correspondence meets company standards.
About Amundi
What we do. With close to 5,500 team members, and market experts in 37 countries, Amundi provides retail, institutional and corporate clients with innovative investment strategies and solutions tailored to their needs, targeted outcomes and risk profiles. Amundi manages 1.895 trillion euros of assets across six main investment hubs.
What we offer. We make all efforts to create a great and positive work environment, focusing on retaining, nurturing and rewarding talent. As a member of our team, you will shave access to competitive and comprehensive benefits package inclusive of flexible work options, mentorship as well as an opportunity for cross-functional and geographical internal mobility and a range of development programmes to help you reach your full potential.
Inclusion, Diversity and Social & Societal Responsibility. We pride ourselves in being a responsible and committed financial player. We are keen to develop a responsible, demanding vision of our business, paying rigorous attention to our employees ensuring there is equal opportunity, diversity, inclusion and non-discrimination. Amundi Ireland aim to help provide the tools to help balance your professional and personal life providing access to employee networks, such as our Women’s Network, Charity Committee and Mental Health Champions.
0122
Education & Preferred Qualifications
- Experience in German-speaking business environment an advantage
- Experience in similar role(s) an advantage
What we value for the role
- Fluent written & spoken German – native or business competent level required
- Good written and spoken English
- Customer focused
- Organized with attention to detail
- Flexible and adaptable, ability to refocus as volumes demand
- Approachable and patient
Fonte/Source: https://jobs.amundi.com/Pages/Offre/detailoffre.aspx?idOffre=75737&idOrigine=170287&LCID=1040&offerReference=2023-75737
