(AGENPARL) - Roma, 4 Giugno 2023 - (AGENPARL) – dom 04 giugno 2023 Changes to My HMCTS and benefits of international collaboration
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General
Benefits of international collaboration on modernising justice systems
We spoke at the annual United Nations Commission on Crime Prevention and Criminal Justice (CCPCJ) session in Vienna. HMCTS representatives discussed video hearings and video evidence, focusing on how they're helping to support court users, victims and witnesses.
*Read more about the visit* [ https://insidehmcts.blog.gov.uk/2023/06/01/benefits-of-international-collaboration-on-modernising-justice-systems/?utm_medium=email&utm_source= ]
Change to MyHMCTS for Case Access Administrators
MyHMCTS Case Access Administrators can now see all cases in their organisation. They can also add and remove users giving additional flexibility when people are on annual leave or have left the organisation. 
*Read the guidance on assigning cases* [ https://www.gov.uk/government/publications/myhmcts-how-to-complete-case-administration-tasks/complete-case-administration-tasks-in-myhmcts?utm_medium=email&utm_source= ]
Vulnerability Action Plan update
We’ve updated our Vulnerability Action Plan, which outlines how courts and tribunals are changing and improving to support vulnerable people to access the justice system. We last updated and published the plan in October 2022 and as before, it includes our work to design future accessible services as part of the reform programme.
*Read our updated Vulnerability Action Plan* [ https://www.gov.uk/government/publications/hmcts-vulnerability-action-plan?utm_medium=email&utm_source= ]
Improving accessibility at the Royal Courts of Justice
Read how colleagues at the Royal Courts of Justice Group have been working to improve access to justice for users with accessibility needs.
*Read our blog* [ https://insidehmcts.blog.gov.uk/2023/05/23/improving-accessibility-at-the-royal-courts-of-justice/?utm_medium=email&utm_source= ]
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Crime
Common Platform
New helpdesk phone number
If your account has been deregistered, please speak to your organisation administrator.
*Find out how to use Common Platform* [ https://www.gov.uk/government/publications/how-to-use-hmcts-common-platform?utm_medium=email&utm_source= ]
London criminal courts
* Bexley Magistrates’ Court 
* Bromley Magistrates’ Court 
* Croydon Crown Court 
* Croydon Magistrates’ Court 
* Inner London Crown Court 
* Woolwich Crown Court 
*Find out when the next courts are going live with Common Platform* [ https://www.gov.uk/guidance/hmcts-common-platform-participating-criminal-courts?utm_medium=email&utm_source= ]
*Get help with using Common Platform*
Legal professionals can join one of our regular online support sessions to get help with:
* activating or logging into your account
* accessing case information
* checking in for a hearing
* any other aspect of Common Platform
Sessions take place on ?? Tuesdays at ?? 4:30pm and ?? Thursdays at ?? 9am.
For details on using Common Platform, watch our videos on how to use Common Platform [ https://youtu.be/APgxrX_mulc?utm_medium=email&utm_source= ] and account registration and security [ https://youtu.be/C8QI7yk7zNw?utm_medium=email&utm_source= ]. You can also read our how-to guides [ https://www.gov.uk/government/publications/how-to-use-hmcts-common-platform?utm_medium=email&utm_source= ]. 
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