(AGENPARL) - Roma, 8 Giugno 2022 - (AGENPARL) – mer 08 giugno 2022 Press release update
A Worcestershire woman who had had a stroke was left without appropriate care for 12 months because the county council took too long to set up her direct payments.
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We look at individual complaints about local public services and all registerable social care providers in England.
We remedy injustice and share learning from investigations to improve services. When we find a council or care provider has done something wrong, we recommend how it should put it right. We are free to use and make our decisions independently.